Stitch Fix is one of several online styling services. And at least one worker told BuzzFeed that employees felt like they were “training the algorithm” which also helps choose customers’ clothing, suggesting the company may be heading toward relying more on computer-generated recommendations instead of human stylists.ĭuring a call with investors after its June earnings announcement, new CEO Elizabeth Spaulding (who started the job August 1st) said Stitch Fix stylists “play a very active role in training our machine learning models with our data science team for outfits, which our ability to generate algorithmic outfits in a feed is, we think, a real source of differentiation that requires that human touch to help build and train those models, as well as quality control.” Stitch Fix stylists - who choose outfits for its customers - quit in droves after the company ended its flexible scheduling policy, according to a new report from BuzzFeed News.
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